Servicetitan Billion – Home Service Proffessionals

Are you looking for Servicetitan Billion?…Used by over 17,000 service companies, in a large range industries including A/c, plumbing, and cleaning. If you’re currently a customer, tell us what you think of this service in the remarks below.

It is competitively priced to services with similar performance it Includes tools that help organizations manage a high volume of recurring tasks And it includes numerous nice-to-have functions: a website builder and email & postcard marketing tools. Does not use automated quote follow-ups, an online client website, or an open API.

It is a competitive-priced product that provides a suite of features that are sufficient for lots of small organizations. If your service organization has more than 10 group members, and you are ready to invest in a more sophisticated solution, we recommend ServiceTitan is a subscription based service that costs $49 to $199 per month when billed every year.

Each strategy restricts the number of users you can include per account, and including additional users costs a monthly cost of $30 per user. It is arranged into modules that showcase various reports and assist keep essential items like, open billings and upcoming jobs, top of mind. This service uses a “book now” button you can place on your company site or social media channels Clicking the button will send out the customer to an online reservation type.

HousecallPro has helped us take our organization to the next level and makes dispatching, approximating, and accounting much easier. I’ve used other competitive items in the past, but nothing has actually come close to the features of HousecallPro.

Pros
Catalog versatility, automated e-mails, quote approvals and invoicing, and dispatching to ensure everyone’s on the same page.

Cons
The automated e-mails must definitely be tied to task tags, but because they’re tied to client tags, we need to include and eliminate them vigilantly if we have repeat consumers with multiple residential or commercial properties or different service requirements.

I wish the price quote approval process was more of an eSignature process rather than any celebration simply clicking a button.

Customers will select a service, choose a favored time, and enter their contact information. When the customer completes the form, will automatically notify you of the incoming job request. assists you develop, send, and track task estimates. You can include line products for services & materials, and attach relevant files. You can send out quotes to your clients by text or email. The message includes a link where your customer can examine the quote, and decline the service or accept. assists you manage client relationships. You can develop a profile for each customer, and store information like their phone number, email address, and location.

You can also track the status of tasks and price quotes, and see their billing history includes search and filtering tools to assist you sort and find customers effectively. You can add tags to your customers to help arrange your client list. allows office personnel to efficiently set up jobs and dispatch staff member. You can utilize its drag and drop calendar to assign team members to a provided job, and set arrival windows. Likewise, you can quickly establish repeating task schedules. Housecall Pro consists of a map view with GPS tracking, so your office personnel constantly knows where your field technicians are located. This allows your workplace create the most effective routes.

If you grow from 5 to 6 employees beware – its time to move to another software application service provider in my viewpoint. The prices strategy permits approximately 5 staff members for 1 set rate. Bear in mind among those 5 workers is your workplace personnel so you really just get 4 field techs. , if you add the 6th staff member your HCP month-to-month rate more than doubles the whole cost of the plan.. There is now no longer a method to include 1 worker to their mid-tier plan – you have to move to the high tier strategy. You can buy 2 of the mid tier prepare for less than the rate of their high tier plan – this is just so ill-conceived! Last year we had the ability to include 1 additional worker for simply a set fee per staff member which was really reasonable. WHen that employee quit we were back down to 5 … so were unaware that in June 2022 they made this modification eliminating the capability to include an incremental staff member without having to jump to the next tier. I am gobsmacked by how incorrect of relocation this was on their part. The entire point of this software application is assisting you to grow your business – but apparently as soon as you do grow boy do they punish you for it!

Additionally their search function for the “pricebook” leaves a lot to be desired. If you type in a keyword like “flange” and you have numerous products with that keyword in the description you anticipate all of the items with that keyword to appear.

The mobile app is the main way that field technicians interact with the platform. Field professionals can use the mobile app to: gain access to client and job details, collect payments, create invoices and quotes, get signatures helps you send invoices to your customers, and collect online payments. This is how a billing will appear in your client’s inbox.

Billings consist of a link to an online payment portal. Here is an overview of the deal charges associated with: Online payment portal transactions by client: 2.99% Transactions manually got in through app or web browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% allows you to produce reports that evaluate your business’ efficiency data. In general, is a reasonably priced field service management service ideal for SMBs. Servicetitan Billion.

Servicetitan Billion

I understand there is a window of time approximately 4 hours, however it would be nice to let a consumer know they are set up for a day without giving them a time. I likewise do not see visit pointers for “big tasks” that are set for all the time and are possibly arranged as much as 6 months ahead. Ought to be Scheduled, a one week reminder and a one day tip at a minimum

If your company has less than 10 team members, ought to make your shortlist of software application you must evaluate. If you want to compare to a similar solution, take a look at our jobber videos If your organization has more than 10 team members, you ought to consider evaluating more robust options, like ServiceTitan