Pauline Koo Housecall Pro – Home Service Proffessionals

Are you looking for Pauline Koo Housecall Pro?…Used by over 17,000 service companies, in a large variety markets including A/c, plumbing, and cleansing. If you’re already a consumer, inform us what you think of this solution in the comments listed below.

So let’s start. is a field service management option suitable for little to medium size services. It is competitively priced to services with similar functionality it Includes tools that assist services manage a high volume of recurring jobs And it consists of a number of nice-to-have functions: a site home builder and e-mail & postcard marketing tools. Nevertheless, does not use automatic quote follow-ups, an online consumer portal, or an open API.

In general, we suggest that many SMBs need to think about assessing. It is a competitive-priced item that provides a suite of features that suffice for numerous small businesses. If you want to test a solution comparable to, we advise Jobber. If your service business has more than 10 employee, and you are willing to buy a more sophisticated solution, we advise ServiceTitan is a membership based service that costs $49 to $199 per month when billed every year. When billed monthly, and $65 to $229 per month.

Each plan restricts the number of users you can include per account, and adding extra users costs a monthly fee of $30 per user. It is arranged into modules that display various reports and help keep important products like, open billings and upcoming jobs, top of mind. This service uses a “book now” button you can place on your company site or social media channels Clicking the button will send the customer to an online reservation form.

HousecallPro has actually helped us take our business to the next level and makes dispatching, approximating, and bookkeeping much easier. I’ve used other competitive products in the past, however absolutely nothing has come close to the functions of HousecallPro.

Pros
Catalog versatility, automated emails, price quote approvals and invoicing, and dispatching to make certain everybody’s on the very same page.

Cons
The automated emails should definitely be tied to task tags, however since they’re connected to customer tags, we have to add and eliminate them vigilantly if we have repeat clients with multiple properties or various service needs.

I want the quote approval procedure was more of an eSignature procedure as opposed to any celebration simply clicking a button.

You can include line items for products & services, and attach appropriate files. You can send quotes to your clients by text or email. The message consists of a link where your consumer can review the quote, and decrease the service or accept.

You can also track the status of jobs and price quotes, and see their invoice history includes search and filtering tools to help you sort and locate clients effectively. You can include tags to your consumers to assist organize your client list. Housecall Pro consists of a map view with GPS tracking, so your workplace personnel always understands where your field service technicians are situated.

If you grow from 5 to 6 staff members beware – its time to transfer to another software company in my viewpoint. The pricing strategy allows up to 5 workers for 1 set price. Keep in mind one of those 5 staff members is your office personnel so you really just get 4 field techs. If you add the 6th worker your HCP monthly rate more than doubles the entire cost of the plan. There is now no longer a method to include 1 employee to their mid-tier plan – you need to move to the high tier plan. You can purchase 2 of the mid tier plans for less than the rate of their high tier plan – this is just so ill-conceived! In 2015 we had the ability to add 1 additional employee for simply a set cost per worker which was extremely reasonable. WHen that worker stopped we were back down to 5 … so were unaware that in June 2022 they made this modification erasing the ability to add an incremental employee without having to leap to the next tier. I am gobsmacked by how wrong of relocation this was on their part. The whole point of this software application is assisting you to grow your service – however apparently as soon as you do grow boy do they punish you for it!

Additionally their search function for the “pricebook” leaves a lot to be preferred. If you enter a keyword like “flange” and you have multiple items with that keyword in the description you expect all of the products with that keyword to appear. It does not. Only some do.

The mobile app is the main manner in which field technicians connect with the platform. Field specialists can utilize the mobile app to: gain access to consumer and task information, gather payments, develop invoices and quotes, get signatures helps you send out invoices to your clients, and gather online payments. This is how an invoice will appear in your client’s inbox.

Billings include a link to an online payment portal. Here is an introduction of the transaction fees associated with: Online payment portal transactions by customer: 2.99% Deals manually got in through app or browser: 3.49% Card reader transactions: 2.59% Bank transfer (ACH): 1% allows you to produce reports that analyze your business’ performance information. Overall, is a reasonably priced field service management solution ideal for SMBs. Pauline Koo Housecall Pro.

Pauline Koo Housecall Pro

I understand there is a window of time as much as 4 hours, but it would be nice to let a client know they are arranged for a day without providing a time. I also do not see visit tips for “huge jobs” that are set for throughout the day and are potentially scheduled approximately six months ahead. Should be Arranged, a one week tip and a one day tip at a minimum

If your business has less than 10 staff member, ought to make your shortlist of software application you should evaluate. If you want to compare with a similar option, take a look at our jobber videos If your business has more than 10 staff member, you ought to consider examining more robust options, like ServiceTitan