Housecall Pro Vs Service Autopilot – Home Service Proffessionals

Are you looking for Housecall Pro Vs Service Autopilot?…Utilized by over 17,000 service companies, in a wide variety markets consisting of heating and cooling, plumbing, and cleaning. Is it right for you? We are going to cover the most essential things you need to consider before making your purchase, consisting of cons and pros, prices, and features. If you’re currently a customer, inform us what you consider this option in the remarks listed below. And if you’re brand-new here, struck the like and subscribe button to be alerted of our future product reviews.

So let’s get started. is a field service management option ideal for small to medium size organizations. It is competitively priced to options with comparable performance it Consists of tools that help services handle a high volume of recurring tasks And it consists of numerous nice-to-have functions: a website home builder and email & postcard marketing tools. However, does not use automated quote follow-ups, an online customer website, or an open API.

In general, we suggest that many SMBs need to consider evaluating. It is a competitive-priced item that offers a suite of features that suffice for numerous small companies. We recommend Jobber if you want to evaluate a solution comparable to. If your service business has more than 10 employee, and you are willing to buy a more advanced service, we suggest ServiceTitan is a subscription based service that costs $49 to $199 per month when billed annually. And $65 to $229 monthly when billed monthly.

Each strategy limits the number of users you can add per account, and adding extra users costs a month-to-month cost of $30 per user. It is organized into modules that display various reports and help keep crucial products like, open invoices and upcoming tasks, top of mind. This option uses a “book now” button you can put on your business website or social media channels Clicking the button will send the customer to an online reservation type.

HousecallPro has actually helped us take our business to the next level and makes dispatching, approximating, and accounting a lot easier. I’ve utilized other competitive products in the past, but absolutely nothing has come close to the functions of HousecallPro.

Pros
Catalog flexibility, automated emails, price quote approvals and invoicing, and dispatching to ensure everyone’s on the same page.

Cons
The automated emails should absolutely be connected to task tags, but since they’re connected to client tags, we need to include and remove them vigilantly if we have repeat customers with numerous homes or different service requirements.

I wish the quote approval procedure was more of an eSignature process instead of any celebration simply clicking a button.

Clients will pick a service, pick a favored time, and enter their contact details. When the customer finishes the kind, will automatically notify you of the inbound job request. helps you create, send, and track job price quotes. You can add line items for services & products, and attach pertinent files. You can send out quotes to your consumers by text or e-mail. The message includes a link where your consumer can examine the quote, and accept or decline the service. assists you manage customer relationships. You can create a profile for each customer, and shop information like their contact number, e-mail address, and area.

You can likewise track the status of jobs and estimates, and see their billing history includes search and filtering tools to help you sort and locate customers efficiently. You can add tags to your clients to help arrange your customer list. Housecall Pro consists of a map view with GPS tracking, so your office staff constantly understands where your field service technicians are located.

Last year we were able to include 1 additional staff member for just a set charge per employee which was extremely sensible. WHen that staff member stopped we were back down to 5 … so were unaware that in June 2022 they made this modification cleaning out the capability to add an incremental staff member without having to jump to the next tier. The entire point of this software is helping you to grow your service – but apparently as quickly as you do grow kid do they penalize you for it!

In addition their search function for the “pricebook” leaves a lot to be desired. If you key in a keyword like “flange” and you have numerous products with that keyword in the description you anticipate all of the items with that keyword to appear. It does not. Just some do.

The mobile app is the primary manner in which field technicians engage with the platform. Field specialists can utilize the mobile app to: access client and task info, gather payments, create quotes and billings, acquire signatures helps you send out billings to your clients, and gather online payments. This is how a billing will appear in your client’s inbox.

Billings include a link to an online payment website. Here is a summary of the transaction costs associated with: Online payment portal deals by client: 2.99% Transactions by hand went into through app or web browser: 3.49% Card reader transactions: 2.59% Bank transfer (ACH): 1% permits you to develop reports that examine your business’ efficiency information. Overall, is a fairly priced field service management service suitable for SMBs. Housecall Pro Vs Service Autopilot.

Housecall Pro Vs Service Autopilot

I understand there is a window of time approximately 4 hours, but it would be nice to let a client understand they are scheduled for a day without giving them a time. I also don’t see appointment reminders for “huge jobs” that are set for all day and are potentially arranged up to six months ahead. Must be Set up, a one week pointer and a one day pointer at a minimum

If your organization has less than 10 team members, should make your shortlist of software you must evaluate. If you want to compare to a comparable option, have a look at our jobber videos If your business has more than 10 team members, you ought to think about examining more robust solutions, like ServiceTitan