Housecall Pro Office – Home Service Proffessionals

Are you looking for Housecall Pro Office?…Used by over 17,000 service organizations, in a wide variety industries consisting of a/c, plumbing, and cleaning. Is it right for you? We are going to cover the most essential things you should think about prior to making your purchase, including cons and pros, rates, and functions. If you’re currently a customer, tell us what you think about this solution in the comments listed below. And if you’re brand-new here, hit the like and subscribe button to be notified of our future product evaluations.

Let’s get begun. is a field service management solution ideal for little to medium size organizations. It is competitively priced to options with similar performance it Includes tools that help businesses manage a high volume of recurring tasks And it includes several nice-to-have functions: a site builder and e-mail & postcard marketing tools. Nevertheless, does not provide automatic quote follow-ups, an online consumer portal, or an open API.

Overall, we recommend that a lot of SMBs ought to consider evaluating. It is a competitive-priced item that provides a suite of features that are sufficient for numerous small companies. If you want to evaluate an option similar to, we advise Jobber. If your service organization has more than 10 team members, and you are willing to buy a more sophisticated option, we suggest ServiceTitan is a subscription based service that costs $49 to $199 each month when billed annually. When billed monthly, and $65 to $229 per month.

Each plan restricts the number of users you can add per account, and adding extra users costs a regular monthly cost of $30 per user. It is arranged into modules that showcase various reports and help keep essential products like, open billings and upcoming tasks, top of mind. This option provides a “book now” button you can place on your company website or social media channels Clicking the button will send out the client to an online booking form.

HousecallPro has helped us take our company to the next level and makes dispatching, estimating, and bookkeeping much easier. I have actually used other competitive products in the past, however absolutely nothing has actually come close to the features of HousecallPro.

Pros
Catalog flexibility, automated e-mails, estimate approvals and invoicing, and dispatching to make sure everyone’s on the exact same page.

Cons
The automated emails should definitely be tied to task tags, but since they’re connected to client tags, we need to add and eliminate them vigilantly if we have repeat clients with numerous homes or various service requirements.

I wish the estimate approval procedure was more of an eSignature procedure as opposed to any party just clicking a button.

You can include line items for materials & services, and connect pertinent files. You can send quotes to your clients by text or email. The message includes a link where your client can examine the quote, and accept or decline the service.

You can likewise track the status of estimates and tasks, and view their invoice history consists of search and filtering tools to assist you sort and find customers efficiently. You can add tags to your clients to help organize your customer list. Housecall Pro consists of a map view with GPS tracking, so your workplace personnel constantly knows where your field specialists are situated.

Last year we were able to add 1 extra employee for simply a set cost per worker which was extremely reasonable. WHen that worker stopped we were back down to 5 … so were unaware that in June 2022 they made this change cleaning out the ability to add an incremental employee without having to leap to the next tier. The entire point of this software is assisting you to grow your organization – but obviously as soon as you do grow kid do they penalize you for it!

Furthermore their search function for the “pricebook” leaves a lot to be wanted. If you enter a keyword like “flange” and you have multiple items with that keyword in the description you anticipate all of the items with that keyword to appear. It doesn’t. Just some do.

The mobile app is the main manner in which field specialists interact with the platform. Field technicians can utilize the mobile app to: gain access to client and task information, collect payments, create quotes and invoices, acquire signatures helps you send out billings to your clients, and collect online payments. This is how an invoice will appear in your customer’s inbox.

Billings include a link to an online payment website. integrates with Stripe to accept credit card payments. Here is a summary of the transaction charges related to: Online payment portal deals by client: 2.99% Transactions manually got in through app or web browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% permits you to create reports that examine your organization’ performance data. Reports are adjustable. You can include and get rid of table columns to display the fields you want. There are different filtering options to drill down into details you are looking for, and you can control the report’s date range. In general, is a fairly priced field service management service ideal for SMBs. Housecall Pro Office.

Housecall Pro Office

I know there is a window of time as much as 4 hours, however it would be nice to let a consumer understand they are set up for a day without providing a time. I also don’t see appointment pointers for “big tasks” that are set for all the time and are possibly arranged as much as 6 months ahead. Need to be Set up, a one week reminder and a one day pointer at a minimum

If your organization has less than 10 staff member, ought to make your shortlist of software you must evaluate. If you want to compare to a similar option, check out our jobber videos If your business has more than 10 staff member, you should consider evaluating more robust services, like ServiceTitan