Housecall Pro Log – Home Service Proffessionals

Are you looking for Housecall Pro Log?…Utilized by over 17,000 service companies, in a large variety industries consisting of Heating and cooling, pipes, and cleansing. If you’re already a consumer, inform us what you think of this option in the comments below.

So let’s get going. is a field service management option suitable for little to medium size businesses. It is competitively priced to options with similar functionality it Includes tools that assist services handle a high volume of repeating tasks And it consists of a number of nice-to-have features: a website builder and email & postcard marketing tools. Nevertheless, does not provide automatic quote follow-ups, an online customer portal, or an open API.

Overall, we advise that the majority of SMBs need to consider assessing. It is a competitive-priced product that uses a suite of features that are sufficient for many small companies. We advise Jobber if you want to test an option comparable to. If your service organization has more than 10 employee, and you want to buy a more advanced service, we recommend ServiceTitan is a membership based service that costs $49 to $199 monthly when billed each year. And $65 to $229 per month when billed monthly.

Each plan restricts the number of users you can add per account, and adding extra users costs a monthly charge of $30 per user. Offers a business level XL strategy with custom-made pricing. include functions that automate typical tasks and enhance field operations. When you initially log into, you will be directed to the control panel. It is organized into modules that display different reports and assist keep important items like, open invoices and upcoming tasks, top of mind. assists you book more tasks by allowing customers to request services online. This service uses a “book now” button you can place on your business website or social media channels Clicking the button will send out the customer to an online reservation kind.

HousecallPro has actually helped us take our organization to the next level and makes dispatching, estimating, and accounting a lot easier. I have actually utilized other competitive products in the past, but absolutely nothing has come close to the features of HousecallPro.

Pros
Price list versatility, automated emails, quote approvals and invoicing, and dispatching to ensure everybody’s on the very same page.

Cons
The automated e-mails should definitely be tied to task tags, however since they’re connected to customer tags, we have to include and eliminate them vigilantly if we have repeat customers with numerous properties or different service needs.

I wish the estimate approval process was more of an eSignature procedure instead of any party simply clicking a button.

Clients will choose a service, select a favored time, and enter their contact info. When the client completes the type, will automatically notify you of the inbound task request. helps you create, send out, and track job quotes. You can include line items for services & materials, and connect pertinent files. You can send out quotes to your consumers by text or email. The message consists of a link where your client can evaluate the quote, and decrease the service or accept. helps you manage customer relationships. You can create a profile for each customer, and shop details like their telephone number, e-mail address, and area.

You can likewise track the status of price quotes and tasks, and view their invoice history includes search and filtering tools to assist you sort and find customers efficiently. You can include tags to your consumers to assist organize your client list. Housecall Pro includes a map view with GPS tracking, so your office staff always understands where your field professionals are located.

If you grow from 5 to 6 staff members beware – its time to relocate to another software application provider in my opinion. The rates plan enables up to 5 employees for 1 set price. Remember among those 5 employees is your office personnel so you actually just get 4 field techs. If you include the sixth worker your HCP monthly price more than doubles the whole expense of the plan. There is now no longer a way to include 1 employee to their mid-tier plan – you need to relocate to the high tier strategy. You can buy 2 of the mid tier prepare for less than the cost of their high tier strategy – this is just so ill-conceived! In 2015 we had the ability to include 1 additional worker for simply a set cost per worker which was very sensible. WHen that staff member stopped we were back down to 5 … so were uninformed that in June 2022 they made this change wiping out the ability to include an incremental staff member without needing to leap to the next tier. I am gobsmacked by how incorrect of move this was on their part. The entire point of this software application is helping you to grow your service – but obviously as soon as you do grow kid do they punish you for it!

Additionally their search function for the “pricebook” leaves a lot to be desired. If you type in a keyword like “flange” and you have several items with that keyword in the description you anticipate all of the items with that keyword to appear.

The mobile app is the primary manner in which field specialists interact with the platform. Field professionals can utilize the mobile app to: gain access to client and task details, gather payments, create quotes and billings, acquire signatures helps you send invoices to your clients, and collect online payments. This is how an invoice will appear in your client’s inbox.

Invoices consist of a link to an online payment website. Here is a summary of the deal fees associated with: Online payment portal transactions by customer: 2.99% Transactions by hand entered through app or web browser: 3.49% Card reader transactions: 2.59% Bank transfer (ACH): 1% permits you to create reports that evaluate your organization’ performance data. Overall, is a fairly priced field service management service perfect for SMBs. Housecall Pro Log.

Housecall Pro Log

I know there is a window of time up to 4 hours, but it would be nice to let a client know they are set up for a day without giving them a time. I also don’t see visit pointers for “huge jobs” that are set for all the time and are potentially scheduled approximately six months ahead. Must be Set up, a one week suggestion and a one day pointer at a minimum

If your organization has less than 10 staff member, must make your shortlist of software application you must assess. If you want to compare to a similar service, check out our jobber videos If your organization has more than 10 staff member, you need to consider assessing more robust solutions, like ServiceTitan