Are you looking for Housecall Pro Customer Support?…Utilized by over 17,000 service businesses, in a broad variety industries including HVAC, pipes, and cleansing. If you’re currently a customer, tell us what you think of this service in the remarks listed below.
So let’s get started. is a field service management service ideal for small to medium size organizations. It is competitively priced to options with comparable functionality it Consists of tools that help organizations manage a high volume of recurring tasks And it includes a number of nice-to-have functions: a website contractor and e-mail & postcard marketing tools. Does not provide automated quote follow-ups, an online consumer portal, or an open API.
It is a competitive-priced product that uses a suite of features that are enough for lots of little organizations. If your service business has more than 10 group members, and you are ready to invest in a more sophisticated solution, we advise ServiceTitan is a membership based service that costs $49 to $199 per month when billed annually.
Does House Call pro integrate with Quickbooks?
Each plan limits the number of users you can include per account, and including additional users costs a regular monthly cost of $30 per user. also offers an enterprise level XL strategy with custom pricing. consist of functions that automate typical tasks and enhance field operations. When you first log into, you will be directed to the control panel. It is arranged into modules that display various reports and help keep crucial products like, open invoices and upcoming tasks, top of mind. assists you book more tasks by enabling customers to demand services online. This option offers a “book now” button you can place on your company site or social media channels Clicking the button will send out the client to an online reservation type.
HousecallPro has assisted us take our service to the next level and makes dispatching, approximating, and accounting a lot easier. I’ve used other competitive products in the past, but absolutely nothing has actually come close to the features of HousecallPro.
Pros
Catalog flexibility, automated e-mails, estimate approvals and invoicing, and dispatching to make sure everybody’s on the very same page.
Cons
The automated emails need to absolutely be tied to task tags, however due to the fact that they’re tied to customer tags, we have to include and eliminate them vigilantly if we have repeat clients with numerous properties or various service needs.
I want the quote approval procedure was more of an eSignature procedure as opposed to any party just clicking a button.
Customers will pick a service, pick a preferred time, and enter their contact information. When the client completes the form, will immediately inform you of the incoming task demand. assists you create, send, and track job quotes. You can include line products for services & products, and connect relevant files. You can send out quotes to your customers by text or email. The message includes a link where your customer can evaluate the quote, and decline the service or accept. helps you manage customer relationships. You can produce a profile for each client, and store details like their contact number, email address, and place.
You can likewise track the status of tasks and price quotes, and view their invoice history consists of search and filtering tools to assist you sort and find customers effectively. You can include tags to your consumers to help organize your customer list. Housecall Pro consists of a map view with GPS tracking, so your office staff constantly knows where your field technicians are located.
If you grow from 5 to 6 workers watch out – its time to relocate to another software application company in my opinion. The prices strategy enables approximately 5 employees for 1 set rate. Remember among those 5 staff members is your office staff so you actually just get 4 field techs. , if you include the Sixth employee your HCP monthly rate more than doubles the entire cost of the strategy.. There is now no longer a method to add 1 staff member to their mid-tier strategy – you need to transfer to the high tier plan. You can purchase 2 of the mid tier plans for less than the cost of their high tier strategy – this is so ill-conceived! Last year we had the ability to add 1 additional staff member for just a set fee per employee which was very reasonable. WHen that employee quit we were pull back to 5 … so were uninformed that in June 2022 they made this change erasing the ability to add an incremental worker without having to jump to the next tier. I am gobsmacked by how wrong of move this was on their part. The whole point of this software application is assisting you to grow your company – however obviously as soon as you do grow boy do they punish you for it!
In addition their search function for the “pricebook” leaves a lot to be desired. If you key in a keyword like “flange” and you have several products with that keyword in the description you expect all of the products with that keyword to appear. It does not. Just some do.
The mobile app is the primary way that field specialists communicate with the platform. Field professionals can use the mobile app to: access consumer and task information, collect payments, produce invoices and quotes, obtain signatures assists you send billings to your clients, and collect online payments. This is how a billing will appear in your client’s inbox.
Invoices include a link to an online payment portal. integrates with Stripe to accept credit card payments. Here is a summary of the deal costs associated with: Online payment portal transactions by client: 2.99% Transactions by hand got in through app or web browser: 3.49% Card reader transactions: 2.59% Bank transfer (ACH): 1% enables you to create reports that evaluate your service’ efficiency information. Reports are personalized. You can remove and add table columns to display the fields you want. There are different filtering options to drill down into details you are looking for, and you can manage the report’s date variety. Overall, is a fairly priced field service management option perfect for SMBs. Housecall Pro Customer Support.
I know there is a window of time up to 4 hours, but it would be nice to let a client understand they are set up for a day without providing a time. I also do not see appointment pointers for “big jobs” that are set for throughout the day and are possibly scheduled approximately 6 months ahead. Need to be Set up, a one week reminder and a one day reminder at a minimum
Ought to make your shortlist of software you need to assess if your organization has less than 10 group members. If you wish to compare with a similar option, have a look at our jobber videos If your service has more than 10 employee, you ought to consider examining more robust solutions, like ServiceTitan