Housecall Pro Assist – Home Service Proffessionals

Are you looking for Housecall Pro Assist?…Utilized by over 17,000 service businesses, in a wide variety industries consisting of HVAC, pipes, and cleansing. However is it right for you? We are going to cover the most important things you ought to think about prior to making your purchase, including pros and cons, rates, and features. Tell us what you think of this option in the comments below if you’re already a client. And if you’re new here, hit the like and subscribe button to be alerted of our future product reviews.

Let’s get begun. is a field service management solution suitable for small to medium size services. It is competitively priced to services with similar functionality it Consists of tools that help organizations manage a high volume of recurring tasks And it consists of numerous nice-to-have functions: a website builder and e-mail & postcard marketing tools. Does not offer automated quote follow-ups, an online consumer portal, or an open API.

It is a competitive-priced product that provides a suite of functions that are enough for many small services. If your service business has more than 10 team members, and you are ready to invest in a more advanced service, we suggest ServiceTitan is a subscription based service that costs $49 to $199 per month when billed every year.

Each strategy restricts the variety of users you can add per account, and including extra users costs a monthly cost of $30 per user. Uses a business level XL plan with customized pricing. consist of features that automate typical jobs and enhance field operations. When you first log into, you will be directed to the dashboard. It is arranged into modules that showcase various reports and help keep crucial products like, open invoices and upcoming jobs, top of mind. assists you book more tasks by enabling clients to request services online. This solution provides a “book now” button you can put on your company website or social media channels Clicking the button will send the customer to an online booking type.

HousecallPro has actually helped us take our business to the next level and makes dispatching, approximating, and accounting much easier. I’ve used other competitive items in the past, however nothing has come close to the features of HousecallPro.

Pros
Catalog versatility, automated e-mails, price quote approvals and invoicing, and dispatching to ensure everyone’s on the same page.

Cons
The automated e-mails need to absolutely be tied to job tags, but since they’re connected to customer tags, we have to include and remove them vigilantly if we have repeat consumers with several residential or commercial properties or different service requirements.

I want the price quote approval process was more of an eSignature procedure rather than any party simply clicking a button.

You can add line items for services & products, and attach pertinent files. You can send out quotes to your consumers by text or email. The message includes a link where your customer can review the quote, and accept or decrease the service.

You can likewise track the status of tasks and price quotes, and view their invoice history consists of search and filtering tools to assist you sort and find customers effectively. You can add tags to your customers to assist arrange your client list. Housecall Pro consists of a map view with GPS tracking, so your office personnel constantly knows where your field technicians are situated.

If you grow from 5 to 6 employees beware – its time to move to another software application service provider in my opinion. The prices strategy permits as much as 5 employees for 1 set price. Bear in mind one of those 5 workers is your workplace staff so you really only get 4 field techs. , if you add the Sixth employee your HCP regular monthly rate more than doubles the entire expense of the strategy.. There is now no longer a way to add 1 staff member to their mid-tier strategy – you have to move to the high tier plan. You can buy 2 of the mid tier plans for less than the rate of their high tier plan – this is just so ill-conceived! Last year we had the ability to add 1 extra staff member for just a set cost per employee which was very reasonable. WHen that employee stopped we were back down to 5 … so were unaware that in June 2022 they made this modification wiping out the ability to add an incremental worker without having to leap to the next tier. I am gobsmacked by how incorrect of move this was on their part. The whole point of this software is assisting you to grow your service – but obviously as soon as you do grow young boy do they punish you for it!

In addition their search function for the “pricebook” leaves a lot to be desired. If you enter a keyword like “flange” and you have multiple items with that keyword in the description you anticipate all of the items with that keyword to appear. It doesn’t. Just some do.

The mobile app is the main way that field service technicians communicate with the platform. Field service technicians can use the mobile app to: access client and task info, gather payments, create invoices and quotes, acquire signatures helps you send invoices to your clients, and gather online payments. This is how an invoice will appear in your customer’s inbox.

Invoices consist of a link to an online payment website. integrates with Stripe to accept charge card payments. Here is an overview of the transaction fees related to: Online payment portal deals by customer: 2.99% Deals by hand entered through app or web browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% permits you to produce reports that evaluate your company’ performance data. Reports are customizable. You can include and remove table columns to display the fields you want. Likewise, there are various filtering options to drill down into information you are trying to find, and you can control the report’s date range. In general, is a fairly priced field service management solution suitable for SMBs. Housecall Pro Assist.

Housecall Pro Assist

I understand there is a window of time as much as 4 hours, but it would be nice to let a client know they are set up for a day without giving them a time. I also don’t see consultation pointers for “huge tasks” that are set for all the time and are potentially arranged as much as 6 months ahead. Must be Arranged, a one week suggestion and a one day reminder at a minimum

Should make your shortlist of software application you should evaluate if your business has less than 10 team members. If you wish to compare with a comparable solution, take a look at our jobber videos If your company has more than 10 staff member, you should consider assessing more robust services, like ServiceTitan